Legal
Terms of Service
These terms govern your access to and use of the PRx Pros website, telehealth consultations, and related services.
Last updated: January 1, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) form a binding agreement between you and PRx Health LLC (“PRx Pros,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, do not use our services.
2. Eligibility
You must be at least 18 years old and a resident of a state where our services are available to use PRx Pros. By using our services, you represent that the information you provide is accurate and complete.
3. Not a Medical Emergency Service
Our services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. The content on our website is for informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
4. Telehealth and Prescriptions
Telehealth consultations are provided by independent, licensed healthcare providers. A provider will determine, in their professional judgment, whether treatment is appropriate for you. A consultation does not guarantee that a prescription will be issued. Medications are dispensed by licensed partner pharmacies.
5. Payments and Billing
You agree to pay all fees associated with the services you purchase. Prices are described at checkout and may change over time. Unless otherwise stated, fees are non-refundable once a provider has reviewed your intake or a medication has shipped.
6. Your Responsibilities
- Provide accurate, current, and complete health and account information.
- Use medications only as directed by your prescribing provider.
- Keep your account credentials confidential and secure.
- Not misuse, resell, or share prescribed medications.
7. Disclaimers
Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied. Individual results vary and are not guaranteed. We do not warrant that the services will be uninterrupted, error-free, or meet your specific requirements.
8. Limitation of Liability
To the fullest extent permitted by law, PRx Health LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
9. Changes to These Terms
We may update these Terms from time to time. Changes become effective when posted with a revised “Last updated” date. Your continued use of the services constitutes acceptance of the updated Terms.
10. Contact Us
Questions about these Terms can be sent to info@prxpros.com or by mail at 8942 Byron Ave, Ste 15, Surfside, FL 33154.
