Privacy Policy

PRx Health LLC (“PRx Pros,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our telehealth and pharmacy services.

By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We collect information you provide directly to us, including:

• Contact details such as your name, email address, phone number, and shipping address.
• Health information you share during your intake, including medical history, current medications, height, and weight, used solely to evaluate treatment eligibility.
• Payment information processed securely by our third-party payment providers.
• Automatically collected data such as your IP address, browser type, and usage activity through cookies and similar technologies.

We use the information we collect to:

• Provide, personalize, and improve our telehealth consultations and pharmacy services.
• Connect you with licensed healthcare providers who review your eligibility.
• Process orders, arrange shipping, and manage your account.
• Communicate with you about appointments, refills, and service updates.
• Comply with legal, regulatory, and safety obligations.

We do not sell your personal or health information. We share information only with licensed providers, partner pharmacies, payment processors, and service vendors who help us operate, and only as needed to deliver care. We may also disclose information when required by law or to protect the safety of our users.

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may review or update your account information, opt out of marketing communications, and request access to or deletion of your personal information, subject to applicable law and our recordkeeping obligations. To exercise these rights, contact us using the details below.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at info@prxpros.com or by mail at 8942 Byron Ave, Ste 15, Surfside, FL 33154.